How to Place An Order
1. Whether you’re after a baby hamper, corporate gift, chocolate hampers or gourmet gift baskets, you can rest assured that Creative Hampers’ safe and secure e-Commerce shopping cart is designed for an enjoyable and easy online shopping experience.
2. Phone us on 1300 30 54 30 or +612 9053 2840 and speak to a real person
3. Email us at email@example.com
Our Website is designed around the processing & shipping of gift hampers to one address & is not suitable for the processing of orders to multiple addresses. For orders going to multiple addresses, please download our Creative Hampers Bulk Order Form and email it to us. Freight on bulk orders is calculated by our team members after an order has been placed.
Certain terms & conditions apply to bulk orders and they also require sufficient lead time. Sadly, some gifts within our range may not be available for bulk orders.
For all bulk orders please send in the Bulk order form, email us on firstname.lastname@example.org or call 1300 30 54 30 or (612) 9053 2840 to discuss your needs with our friendly team.
Please note that during our peak season in December, delivery times my take longer than usual, so plan ahead.
We use reliable Freight and Postal companies who try their best to deliver within the timeframes specified, however, this is not always possible due to unforeseen circumstances beyond our control. For non-metro or remote areas, always allow an extra day or so.
If your delivery is to a patient in hospital, please ensure the details are accurate and that they will be there within the specified time. Please take care to enter all delivery details correctly as incorrect information can result in delays in delivery. For deliveries to business addresses you must include the business name with your order.
If you wish to query a delivery, please contact us at email@example.com.
There are no deliveries made on weekends or public holidays.
Please order early and always allow extra delivery time at Christmas.
When it comes to packaging, Creative Hampers aim to have the ‘WOW” factor. Our high quality gifts are packed in luxurious designer boxes all tied up with satin ribbon. Every gift is carefully packaged here in our Sydney studio to ensure they arrive at the destination in the same condition they left.
Refunds & Returns Policy
Customer Service is key to Creative Hampers. We truly care and we try our utmost to deliver by the date requested. However, this is not always possible due to unforeseen circumstances beyond our control. You agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancel an order.
Incorrect information can result in delays in delivery. For deliveries to business addresses please include the business name with your order. If Creative Hampers is charged a re-delivery fee by one of our couriers because of inaccurate delivery details or if a patient has been discharged from the hospital, these will be passed onto you. It is your responsibility to inform Creative Hampers immediately if an order has not arrived. If you wish to query a delivery, please contact us at firstname.lastname@example.org